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Our Policies
General Policies
Most orders ship within 24 to 48 hours of ordering.
Please allow 24 hours processing for UPS 2nd Day Air & Fed Ex Standard Overnight Service
Any Orders For Delivery To Alaska, Hawaii, PO Boxes, APO, FPO & U.S. Territories Will Be Shipped By Priority Mail When UPS Ground Service Is Selected
& Express Mail When UPS 2nd Day Air Service Is Selected.
PLEASE BE SURE OF CORRECT ADDRESSING TO AVOID SERVICE DELAYS
THANK YOU FOR YOUR BUSINESS !!!
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground (5-7 Days) |
Express: |
USPS PRIORITY MAIL ( 2 TO 3 DAYS ) |
Overnite: |
Fed Ex Standard Overnight (3PM Next Day) |
Shipping Charges |
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» For shipments to an additional $0.00 freight surcharge per order will be added to the above charges. |
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» We will give shipping charges to you via e-mail for shipment outside of the United States and request your approval prior to shipment. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
CA |
7.75% |
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Order Cancellation Policies
Orders may be cancelled or changed within 24 hours of ordering
Please notify us ASAP if you wish to change anything on your order
Thank You
Warranties
All products are covered by manufacturers' warranties against defects in manufacturing
Lost or broken parts can be replaced for minimal cost in most kites.
Return Policies
Returns accepted on unused items in original packaging within 30 days of purchase.
RETURN AUTHORIZATION REQUIRED
Please E.mail For Return Authorization
Without Authorization Returns Are Subject To A 15% Restocking Charge
Upon Proper Return You Will Be Refunded The Cost Of The Item(s) Less Shipping Costs
Store Privacy Policies
All information regarding credit cards is used solely for the purpose of processing orders. We do not give out or sell any addresses to outside parties.